Effective Date: 11/15/2024

 

At TIH Industries LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our services, which include our digital products, courses, and consultations. By accessing or using our website (tihindustries.com) or purchasing our products, you agree to the practices described in this policy.

 

Information We Collect

We collect the following types of information when you use our services:

Information You Provide to Us

 

Personal Information: When you sign up for our services, create an account, or make a purchase, we may collect personal information such as your name, email address, phone number, and payment details.

 

Content: We collect your content, such as survey responses, feedback forms, or any communications with our support team.

 

Information Collected Automatically

We collect certain information automatically when you interact with our website or services:

 

Device Information: This includes your IP address, browser type, device type, operating system, and other device-related information.

 

Usage Information: We collect data about your interaction with our services, such as the pages you visit, the time spent on the website, and any product or content you view.

 

Payment Information

When you make a purchase, we collect payment-related information (e.g., credit card information). Payments are processed securely via Wix, our third-party payment processor, and we do not store your payment information directly.

How We Use Your Information

We use the information we collect for the following purposes:

 

To Provide and Improve Our Services

We use your personal information to process orders, manage your account, and provide customer support. We may also use this information to improve our services, personalize your experience, and develop new products.

 

Marketing and Communication

We may send promotional emails or text messages regarding new products, offers, or updates. You can opt out of receiving these communications anytime by following the unsubscribe link or contacting us directly.

 

Compliance and Legal Obligations

We may use or disclose your information as necessary to comply with legal obligations, enforce our policies, prevent fraud, or protect the rights, property, and safety of TIH Industries LLC, our users, or the public.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

 

Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and customer service. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to provide services for us.

 

Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes, or if we believe such action is necessary to protect the rights, property, or safety of TIH Industries LLC, our users, or others.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

 

Data Security

We take the security of your information seriously. We use industry-standard encryption and other security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

 

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or limit the use of your information. To exercise these rights, please contact us using the information provided below.

 

Third-Party Links

Our website may contain links to third-party websites or services we do not control. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

 

CCPA Compliance (For California Users)

If you are a California resident, we adhere to the CCPA, which provides you with the following rights:

1. Your Rights Under CCPA:

• Right to Know: You can request what personal information we collect, how it’s used, and whether it is sold.

• Right to Delete: You can request to delete your personal information, subject to certain legal exceptions.

• Right to Opt-Out: You can opt out of the sale of your personal information (though we do not sell your data).

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under CCPA.

To exercise your CCPA rights, contact us at contact@tihindustries.com or (972) 217-7156.

 

Do Not Sell My Information

We do not sell your personal information; however, if we ever decide to engage in such an activity, we will notify you and provide an option to opt out.

 

GDPR Compliance (For EU Users)

If you are an EU citizen, we process your data in compliance with GDPR:

Data Subject Rights:

Under GDPR, you have the following rights:

• Right to Access: Request access to the personal data we hold about you.

• Right to Rectification: Correct any inaccurate or incomplete data.

• Right to Erasure (Right to be Forgotten): Request to delete your data under certain conditions.

• Right to Data Portability: Receive your data in a machine-readable format and transfer it to another organization.

• Right to Object: Object to processing your data in certain circumstances.

• Right to Restrict Processing: Limit how your data is used under certain conditions.

To exercise any of these rights, please contact us at contact@tihindustries.com.

 

Data Security

We take all reasonable steps to ensure your data is securely processed, including encryption and pseudonymization where applicable. We also monitor for potential security breaches and report any violations to authorities within 72 hours, as GDPR requires.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting the revised policy on our website or emailing you. Your continued use of our services after any modifications indicates your acceptance of the new terms.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Phone: (972) 217-7156

Email: contact@tihindustries.com

Address: 401 Century Parkway #2507, Allen, TX 75013